| 4 — Context | Organisation, interested parties, IMS scope and core management-system processes. | Quality customer requirements, environmental conditions and OH&S worker and regulatory needs. |
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| 5 — Leadership | Leadership commitment, policy framework, responsibilities and accountability. | Customer focus, environmental commitments, and worker consultation and participation. |
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| 6 — Planning | Risks, opportunities, objectives, actions and management of change. | Quality process risks, environmental aspects and obligations, and OH&S hazards and legal requirements. |
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| 7 — Support | Resources, competence, awareness, communication and document control. | Technical competence, communications and records required by each discipline. |
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| 8 — Operation | Operational planning, controls, outsourced processes and controlled change. | Product and service controls, environmental lifecycle controls, and OH&S hierarchy-of-control requirements. |
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| 9 — Performance evaluation | Monitoring, internal audit and management review processes. | Measures, compliance evaluations and audit evidence specific to quality, environment and OH&S. |
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| 10 — Improvement | Nonconformity, corrective action and continual improvement. | Discipline-specific incidents, impacts, failures and effectiveness evidence. |
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