Position Descriptions

    Free Position Description (Aged Care Worker) Template

    Clearly define roles, responsibilities, and WHS duties in your facility with our free Position Description for Aged Care Workers. Download your template today.

    September 16, 20263 min read12 viewsLast reviewed September 2026Licensing terms (PDF)

    Free Position Description (Aged Care Worker) Template

    DOCX • 137 KB + PDF

    Updated Oct 2026

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    Free Position Description (Aged Care Worker) Template — document preview

    Purpose of the Free Position Description (Aged Care Worker) Template

    A clear, comprehensive position description is a cornerstone of effective workforce management and WHS compliance in any Australian aged care facility. This Free Position Description (Aged Care Worker) Template provides a structured foundation for defining the roles, responsibilities, and performance expectations of your care staff.

    Using a well-drafted document helps ensure that every team member understands their specific duties, including their critical obligations under work health and safety legislation. It sets clear expectations from day one, reducing ambiguity and supporting a safer, more organised work environment.

    This template is designed to articulate not just the tasks but also the behavioural standards and physical requirements of the role. In an industry with significant manual handling and psychosocial risks, specifying these elements is crucial for risk management.

    A detailed position description serves as a vital tool during recruitment, induction, performance reviews, and when managing underperformance. It also forms an essential part of your broader WHS management systems, demonstrating a systematic approach to defining and managing safety-critical roles.

    How to use the Free Position Description (Aged Care Worker) Template

    The document is available for download in both DOCX and PDF formats. The DOCX version is fully editable, allowing you to tailor the content to the specific operational needs, risks, and values of your aged care facility.

    It is crucial to adapt the template to reflect your unique environment, including specific equipment used, resident demographics, and organisational policies. This is not a one-size-fits-all solution; it is a starting point designed to be customised.

    We recommend a thorough review by a manager or HR professional before finalising the document.

    Beyond defining roles, maintaining a safe facility is paramount. Regular safety checks are a key part of this process.

    To formalise your physical inspections, consider using our Free WHS Inspection (Aged Care Home) Template to proactively identify and control hazards in your workplace.

    When to use it

    A Position Description for an Aged Care Worker should be utilised at multiple points in the employment lifecycle. Its primary use is during the recruitment and selection process to attract suitable candidates and provide them with a clear understanding of the role's demands.

    It is also an essential document for onboarding new employees, forming the basis of their induction and training plans. The document should be referenced during regular performance appraisals to provide a framework for discussing achievements and areas for development.

    Furthermore, it should be reviewed and updated whenever there is a significant change in job duties, responsibilities, or organisational structure.

    For specific terminology used in WHS frameworks and legal documents, our glossary of Work Health and Safety Definitions can provide additional clarity and ensure you are using terms correctly within your documentation.

    Who should use it

    This template is designed for use by individuals responsible for human resources and operational management within Australian aged care services. This includes Facility Managers, HR Managers, Quality and Compliance Managers, and Team Leaders or Supervisors who oversee care staff.

    It provides these leaders with a professional, structured document that aligns with good practice, helping them manage their teams effectively and meet their duty of care obligations. The document supports a consistent approach to role definition across the organisation.

    Given the physical nature of care work, ensuring staff are fit and well is a key WHS consideration. Discussing worker wellness topics like staying hydrated is important.

    For a practical tool to help with this, download our Hydration and Nutrition on Site Toolbox Talk Template to facilitate these important conversations with your team.

    If you require expert assistance in developing comprehensive role-specific documentation or implementing safety systems, our team offers specialised WHS consulting tailored to the aged care sector. You can also explore our complete free WHS resources library for more templates and guides to support your safety management efforts.

    Common mistakes

    Common mistakes to avoid

    • Using a generic template without customising it for the specific facility, role, and residents.
    • Forgetting to include clear Work Health and Safety (WHS) responsibilities and accountabilities.
    • Failing to review and update the position description regularly or after a change in duties.
    • Vaguely defining performance indicators, making them difficult to measure during appraisals.

    Legal references

    Legal considerations

    The following legal requirements may be relevant to this type of work.

    • Work Health and Safety Act (Harmonised) — Provides the primary duties for protecting workers and other people from work health and safety risks.
    • Work Health and Safety Regulations (Harmonised) — Sets out requirements supporting the management of workplace hazards and risks.

    The following codes may be relevant to this type of work.

    • Managing WHS Risks Code of Practice — Provides practical guidance on identifying hazards, assessing risks and applying effective controls.
    • Work Health and Safety Consultation, Cooperation and Coordination Code of Practice — Provides practical guidance on consulting workers and coordinating with other duty holders.
    • Managing the Work Environment and Facilities Code of Practice — Provides practical guidance on safe work environments, workplace facilities and related controls.

    Did you know

    Workforce Growth

    The Australian aged care workforce is one of the fastest-growing sectors, projected to require nearly one million workers by 2050 to meet the needs of an ageing population.

    Manual Handling Risks

    Musculoskeletal disorders from manual tasks are a leading cause of injury in the health and community services industry, making proper training and risk control essential.

    FAQ

    Frequently asked questions

    01What key WHS responsibilities should be included in an Aged Care Worker's position description?
    The Position Description should specify duties like following manual handling procedures, using personal protective equipment (PPE), reporting hazards and incidents, and participating in WHS training and consultation. It should also outline responsibilities for managing psychosocial risks like resident aggression.
    02How does a Position Description help with performance management in aged care?
    A well-defined Position Description provides objective, measurable criteria against which an employee's performance can be assessed. It serves as a clear reference point during performance reviews, helping to guide discussions about strengths, areas for improvement, and future professional development goals.
    03Is this template suitable for all types of aged care roles?
    This template is specifically designed for front-line Aged Care Worker roles. While its structure can be adapted for other positions like nurses or managers, the specific duties and key selection criteria will need significant modification to be relevant.
    04Why is it important to include physical requirements in the Position Description?
    Aged care work is physically demanding. Clearly stating these requirements helps manage legal and safety risks, ensuring candidates are aware of the role's demands and that pre-employment assessments are based on defined criteria.

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    How To Use It

    1. 1Download and open in Word or PDF.
    2. 2Replace the placeholders with your business details.
    3. 3Get it reviewed by a WHS specialist before rollout.
    Get a document review

    Need it customised?

    Our WHS consultants can adapt this template to your site, run a gap analysis, or audit what you already have in place.

    Book a Free Consultation WHS consulting services

    or call 1300 156 382

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