Verifications of Competency

    Free Verification of Competency (Reach Stacker) Template

    Download our free Verification of Competency (Reach Stacker) template to assess operator skills and support safe operations. Customisable DOCX & PDF.

    September 16, 20264 min read20 viewsLast reviewed September 2026Licensing terms (PDF)

    Free Verification of Competency (Reach Stacker) Template

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    Updated Oct 2026

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    Free Verification of Competency (Reach Stacker) Template — document preview

    Purpose of the Free Verification of Competency (Reach Stacker) Template

    Operating a reach stacker is a high-risk activity that requires significant skill and safety awareness. This Free Verification of Competency (Reach Stacker) Template provides a structured framework for Persons Conducting a Business or Undertaking (PCBUs) to assess and confirm that an operator has the current skills and knowledge to operate the equipment safely.

    It goes beyond basic licensing to verify competence in the context of your specific workplace, including its unique layout, procedures, and hazards.

    Using a standardised template helps ensure that assessments are conducted consistently and thoroughly for all operators. It provides documented evidence that you have taken steps to verify worker competence, a key part of your primary duty of care under WHS legislation.

    The document is designed as a practical tool to integrate into your broader WHS management systems, helping you manage risks associated with mobile plant and materials handling.

    What this template covers

    This verification of competency tool is structured to assess both theoretical knowledge and practical operational skills. Key areas covered include:

    • Pre-operational checks and shutdown procedures.
    • Knowledge of the reach stacker's functions, controls, and safety features.
    • Hazard identification and risk control measures relevant to the task and environment.
    • Safe operating techniques for travelling, lifting, stacking, and destacking containers.
    • Understanding of load charts, stability principles, and communication protocols.
    • Emergency procedures.

    Video walkthrough

    How to use the Free Verification of Competency (Reach Stacker) Template

    After downloading the template, you should familiarise yourself with its structure. The document is divided into sections for theoretical questions and a practical observation checklist.

    The assessor should use these sections to guide their evaluation of the operator. A section is also included to record the assessment outcome, identify any competency gaps, and outline required actions, such as further training or supervision.

    Important: This document is a template, not a finished procedure. To be effective, you must customise it to reflect your specific operational environment.

    We recommend a competent person reviews and adapts the checklist to include site-specific hazards, policies, procedures, and the specific make and model of the reach stackers used at your workplace. This ensures the verification is relevant and robust.

    The process is often more detailed than for smaller equipment, but the principles of assessment are similar to those used in our Verification of Competency (Rough Terrain Forklift) template. The goal is always to create a record that accurately reflects the operator's ability to perform their duties safely on your site.

    When to use it

    A Verification of Competency is not a one-time event. It should be conducted at various points during an operator's employment to ensure their skills remain current and aligned with site requirements. Common triggers for conducting a VOC include:

    • Pre-employment or prior to starting work: To verify the skills and claims of a new operator, even if they hold a valid High Risk Work Licence.
    • Introduction of new equipment: When a new model of reach stacker with different controls or features is introduced.
    • Post-incident: Following an incident or near-miss involving a reach stacker to identify any gaps in competence that may have contributed.
    • Change in operating conditions: If the work environment changes significantly, such as a new yard layout or different types of loads.
    • Periodic reassessment: As part of a regular schedule (e.g., every 2-3 years) to ensure skills have not degraded over time. This can be integrated into a program of regular WHS compliance auditing.

    Who should use it

    This template is designed for use by individuals responsible for workplace health and safety and operational management. This typically includes:

    • WHS Managers and Safety Officers
    • Operations and Logistics Managers
    • Site Supervisors and Team Leaders
    • Internal Trainers and Assessors
    • External WHS Consultants

    The person conducting the VOC must be competent themselves. This means they should have the necessary knowledge, skills, and experience with the specific reach stacker being assessed, as well as an understanding of the assessment process.

    This principle applies across all materials handling equipment, from large container handlers to smaller warehouse machines covered in resources like our Verification of Competency (Walkie Stacker) template. If you lack this internal expertise, engaging external specialists through services like WHS consulting can provide the necessary support. Find more helpful documents for a range of plant and equipment in our free WHS resources library.

    Common mistakes

    Common mistakes to avoid

    • Using a generic, non-customised template that doesn't reflect site-specific hazards or equipment.
    • Treating the VOC as a paperwork exercise without meaningful, direct observation of the operator.
    • Failing to properly document assessment outcomes, corrective actions, and any required retraining.
    • Assigning an assessor who is not familiar with or competent on the specific model of reach stacker being assessed.

    Legal references

    Legal considerations

    The following legal requirements may be relevant to this type of work.

    • Work Health and Safety Act (Harmonised) — Provides the primary duties for protecting workers and other people from work health and safety risks.
    • Work Health and Safety Regulations (Harmonised) — Sets out requirements supporting the management of workplace hazards and risks.

    The following codes may be relevant to this type of work.

    • Managing WHS Risks Code of Practice — Provides practical guidance on identifying hazards, assessing risks and applying effective controls.
    • Work Health and Safety Consultation, Cooperation and Coordination Code of Practice — Provides practical guidance on consulting workers and coordinating with other duty holders.
    • Managing the Work Environment and Facilities Code of Practice — Provides practical guidance on safe work environments, workplace facilities and related controls.

    Did you know

    Lifting Capacity

    Modern reach stackers can lift loads exceeding 45 tonnes in the first row. This immense power highlights the critical need for verified operator competence to prevent catastrophic failures.

    Complex Manoeuvring

    The 'reach' capability allows operators to stack containers up to six high and three rows deep, requiring exceptional spatial awareness and a deep understanding of the machine's stability.

    FAQ

    Frequently asked questions

    01What is the difference between a High Risk Work Licence and a VOC for a reach stacker?
    A High Risk Work Licence (e.g., CN class) proves a person has been trained and assessed to a national standard at a single point in time. A VOC is an employer-driven process to verify that a licensed operator is still competent to operate specific equipment safely in their current workplace.
    02How often should a reach stacker VOC be conducted?
    There is no mandated frequency in WHS Regulations. It should be based on risk, but common practice is every 2 to 3 years, or following an incident, a change in equipment, or if a supervisor observes unsafe behaviour.
    03Can an internal employee conduct a reach stacker VOC?
    Yes, provided the person is deemed competent to do so. This means they must have the relevant skills, experience, and knowledge of the specific reach stacker, as well as the ability to conduct an assessment fairly and accurately.
    04Does this template cover all models of reach stackers?
    No. The template provides a general framework aligned with Australian WHS practice. You must review and customise the checklist to address the specific controls, features, and operational characteristics of the reach stacker models used at your site.

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    How To Use It

    1. 1Download and open in Word or PDF.
    2. 2Replace the placeholders with your business details.
    3. 3Get it reviewed by a WHS specialist before rollout.
    Get a document review

    Need it customised?

    Our WHS consultants can adapt this template to your site, run a gap analysis, or audit what you already have in place.

    Book a Free Consultation WHS consulting services

    or call 1300 156 382

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