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    Verifications of Competency

    Verification of Competency (Truck-Mounted Crane or Franna)

    Verify operator skills for truck-mounted and Franna cranes with our free Verification of Competency template. Download your DOCX and PDF files now.

    August 6, 20264 min read43 viewsLast reviewed August 2026Licensing terms (PDF)

    Verification of Competency (Truck-Mounted Crane or Franna)

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    Updated Aug 2026

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    Verification of Competency (Truck-Mounted Crane or Franna) — document preview

    Purpose of the Verification of Competency (Truck-Mounted Crane or Franna)

    A Verification of Competency (VOC) is a critical process used by Persons Conducting a Business or Undertaking (PCBUs) to confirm that workers have the current skills and knowledge to operate equipment safely and competently. This Verification of Competency (Truck-Mounted Crane or Franna) template provides a structured framework for assessing an operator's ability to handle these specialised cranes, which are common in construction, logistics, and mining.

    It goes beyond the basic high-risk work licence (HRWL) by evaluating practical skills in a specific workplace context, considering site-specific hazards and operational procedures.

    The objective is to ensure that operators not only hold the required licence but can also demonstrate their proficiency in pre-start checks, hazard identification, safe lifting techniques, load chart interpretation, and emergency procedures relevant to the specific model of truck-mounted or Franna crane they will be using. This process helps fulfil the primary duty of care to provide a safe working environment and is a key component of effective risk management for high-risk plant.

    Video walkthrough

    How to use the Verification of Competency (Truck-Mounted Crane or Franna)

    This document serves as a starting point for developing your own site-specific assessment. It includes a checklist of theoretical knowledge questions and practical tasks an operator should be able to perform.

    The process typically involves a competent person—such as a supervisor, trainer, or external expert with extensive experience on the specific crane—observing the operator and recording their performance against the established criteria. The assessment should cover the entire operational cycle, from planning the lift and setting up the crane to executing the lift and shutting down the equipment.

    Important: This is a template, not a finished document. We cannot know your specific site, crane models, loads, or operational risks.

    You must customise this document by adding or removing criteria to reflect your unique workplace hazards and safe operating procedures. Integrating this process into your broader WHS management systems ensures it is applied consistently and reviewed regularly.

    The Assessment Process

    The assessor should guide the operator through a series of tasks, including:

    • Pre-operational Checks: Verifying that the operator correctly inspects the crane's mechanical, structural, and safety components before use.
    • Hazard and Risk Assessment: Assessing the operator's ability to identify site hazards like overhead powerlines, unstable ground, and pedestrian traffic.
    • Setup and Configuration: Observing the correct deployment of outriggers (if applicable) and general crane setup for the intended lift.
    • Operational Skills: Evaluating the smooth and controlled operation of the boom, articulation (for Frannas), and winching functions.
    • Load Management: Confirming the operator can correctly interpret load charts and conduct pick-and-carry operations within the crane's rated capacity.
    • Shutdown Procedures: Ensuring the crane is stowed and secured correctly according to manufacturer specifications.

    When to use it

    A Verification of Competency for a truck-mounted or Franna crane is not a one-off event. It should be conducted at various points during a worker's employment to ensure ongoing competence.

    Common triggers include pre-employment screening for new hires, before assigning a worker to a new or unfamiliar model of crane, as part of a post-incident investigation, or as a scheduled refresher assessment (e.g., annually or biennially). This regular verification helps maintain high safety standards for high-risk work, similar to how a business might use a Forklift VOC template for warehouse operations.

    Who should use it

    This template is designed for use by WHS managers, site supervisors, project managers, and internal trainers responsible for plant and operator safety. It is particularly relevant for businesses in construction, transport, infrastructure, and heavy industry where truck-mounted and pick-and-carry cranes are used.

    For organisations that lack internal expertise to conduct assessments, engaging external specialist WHS consulting services can provide an independent and expert evaluation of operator competency.

    The results of the VOC should be documented and retained as part of the worker's training records. If gaps in knowledge or skill are identified, the PCBU must provide further training, instruction, or supervision to address the deficiencies before the worker is permitted to operate the crane independently.

    Regularly reviewing these processes through WHS compliance audits helps ensure your system for managing operator competency remains effective. While this VOC focuses on articulated and truck-mounted cranes, we also offer an overhead bridge crane VOC template for fixed-plant lifting operations.

    By systematically verifying competency, organisations can reduce the risk of incidents, protect their workforce, and demonstrate a proactive approach to safety management. Using specific tools for each piece of mobile plant, such as this crane VOC or a body truck VOC for transport vehicles, ensures assessments are relevant and thorough.

    Common mistakes

    Common mistakes to avoid

    • Using the VOC as a substitute for the mandatory High Risk Work Licence (HRWL) for the relevant crane class.
    • Allowing a person without specific experience on the crane model to conduct the assessment.
    • Failing to formally document the assessment process, outcome, and any required corrective actions.
    • Using a generic checklist without customising it for the specific crane and worksite conditions.

    Legal references

    Legal considerations

    The following legal requirements may be relevant to this type of work.

    • WHS Act (s19)Primary Duty of Care
    • WHS Act (s47)Worker Consultation
    • WHS Regulations (s34)Identification of Hazards
    • WHS Regulations (s35)Management of Risks to Health and Safety
    • WHS Regulations (s37)Maintenance of Control Measures
    • WHS Regulations (s38)Review of Control Measures
    • WHS Regulations (s39)Information, Training and Instruction
    • WHS Regulations (s55C–55D)Psychosocial Risks and Controls
    • WHS Regulations (s147)Electrical Risk Management
    • WHS Regulations (s203)Management of Plant Risks
    • WHS Regulations (s44–45)Provision and Use of PPE
    • WHS Regulations (s57)Hearing Risk Management
    • WHS Regulations (s60)Hazardous Manual Tasks
    • WHS Regulations (s78)Fall Risk Management
    • WHS Regulations (s299)Safe Work Method Statements
    • WHS Regulations (s297)Construction Work

    The following codes may be relevant to this type of work.

    • Code of PracticeNoise and Hearing Loss
    • Code of PracticeRisk of Falls

    Did you know

    Aussie Icon

    The name 'Franna' originates from the combination of 'Francis' and 'Anna', the daughters of the company's founder, Dave Francis. It has become a genericised trademark in Australia for any pick-and-carry crane.

    FAQ

    Frequently asked questions

    01What is the difference between a crane licence and a VOC?
    A High Risk Work Licence (e.g., CN for non-slewing cranes) is a legal prerequisite to operate the equipment. A VOC is a practical assessment conducted by an employer to verify that a licensed operator is currently competent to operate a specific model of crane safely in their particular workplace.
    02How often should a truck-mounted crane VOC be conducted?
    There is no mandated frequency in WHS law. Best practice is to conduct VOCs based on a risk assessment, typically pre-employment, when an operator changes equipment, after an incident, or at regular intervals (e.g., every 1-2 years) as part of your company's safety procedures.
    03Who is considered a 'competent person' to conduct a Franna crane VOC?
    A competent person must have the requisite knowledge, skills, and experience to assess another person's operation of that specific type of crane. This is usually a subject matter expert, such as an experienced supervisor, an accredited trainer, or a WHS consultant with crane expertise.
    04Is a Verification of Competency a legal requirement in Australia?
    While the term 'VOC' itself is not explicitly mandated in the WHS Act, the process is a widely accepted method for PCBUs to fulfil their primary duty of care (s19). This duty requires them to ensure, so far as is reasonably practicable, that workers have the necessary information, training, instruction, and supervision to work safely.

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    How To Use It

    1. 1Download and open in Word or PDF.
    2. 2Replace the placeholders with your business details.
    3. 3Get it reviewed by a WHS specialist before rollout.
    Get a document review

    Need it customised?

    Our WHS consultants can adapt this template to your site, run a gap analysis, or audit what you already have in place.

    Book a Free Consultation Explore Consultancy

    or call 1300 156 382