Safe Operating Procedures

    Free Safe Operating Procedure (Dry Goods Handling) Template

    Download our free Safe Operating Procedure (Dry Goods Handling) template.

    September 17, 20264 min read5 viewsLast reviewed September 2026Licensing terms (PDF)

    Free Safe Operating Procedure (Dry Goods Handling) Template

    DOCX • 126 KB + PDF

    Updated Oct 2026

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    Free Safe Operating Procedure (Dry Goods Handling) Template — document preview

    Purpose of the Free Safe Operating Procedure (Dry Goods Handling) Template

    Handling dry goods, from bags of cement to boxes in a warehouse, presents significant workplace health and safety risks. This Free Safe Operating Procedure (Dry Goods Handling) Template provides a structured starting point for your organisation to document a safe system of work for these common tasks.

    Its primary purpose is to help you control hazards associated with manual tasks, reducing the risk of musculoskeletal disorders (MSDs), which are among the most common and costly work-related injuries in Australia.

    A well-drafted Safe Operating Procedure (SOP) is a critical administrative control. It formalises the safest way to perform a task, detailing steps, identifying hazards, and specifying control measures.

    For dry goods handling, this includes addressing risks like incorrect lifting techniques, repetitive movements, awkward postures, exposure to airborne dust, and trips or falls. By implementing a clear SOP, you provide workers with essential information and instruction, helping to meet your primary duty of care under WHS legislation.

    This document serves as a key component of your broader approach to WHS management systems, ensuring consistency and clarity in your safety practices.

    Video walkthrough

    How to use the Free Safe Operating Procedure (Dry Goods Handling) Template

    This template is a foundation, not a final document. To make it effective, you must customise it to reflect the specific circumstances of your workplace.

    Generic procedures are insufficient for managing site-specific risks. Download the DOCX file and adapt it by incorporating details unique to your operations.

    Customisation Checklist:

    • Site-Specific Hazards: Identify all potential hazards related to handling dry goods at your site. Consider the types of goods, packaging (bags, boxes, drums), storage systems (racking, floor stacking), and work environment (lighting, flooring, ventilation).
    • Equipment: List all mechanical aids used, such as forklifts, pallet jacks, or trolleys. If heavier machinery is involved, you may need a separate free Telehandler SOP template to supplement this procedure.
    • Control Measures: Detail the specific controls you have implemented. This includes preferred lifting techniques (e.g., team lifts), use of mechanical aids, required ventilation, and housekeeping rules to manage dust and prevent slips.
    • Personal Protective Equipment (PPE): Specify the exact PPE required for the task, such as safety footwear, gloves, P2-rated dust masks, and safety glasses.
    • Emergency Procedures: Outline the steps to take in case of an incident, such as a spillage, injury, or exposure to a hazardous substance. Include contact details for first aid officers and emergency services.

    Important Note: We have developed this template as a guide based on Australian WHS principles. You are responsible for ensuring it is adapted to cover all risks at your worksite and complies with the relevant legislation in your state or territory.

    For complex operations, consider seeking professional advice from a WHS consulting specialist.

    When to use it

    An SOP for dry goods handling should be used as a core part of your daily safety management. It is not a document to be filed and forgotten. Integrate it into your operations in the following ways:

    • Worker Training and Induction: Use the SOP as a training tool for new and existing workers to ensure they understand the approved, safe method for handling goods.
    • Pre-Task Planning: Refer to the SOP during pre-start meetings or toolbox talks to refresh workers on hazards and controls before the task begins.
    • Supervision and Monitoring: Supervisors can use the SOP as a benchmark to monitor work practices and confirm that tasks are being performed safely and correctly. For related tasks involving access equipment, a FREE Step Ladder SOP Template can provide similar guidance.
    • Incident Investigation: Following an incident or near miss, the SOP should be reviewed to determine if the procedure was followed and if it needs to be updated to prevent a recurrence.

    Who should use it

    This Safe Operating Procedure is intended for a broad range of personnel within any organisation where dry goods are handled manually or with basic mechanical aids. Key users include:

    • Warehouse and Logistics Staff: The primary audience, who perform the physical tasks of receiving, moving, stacking, and dispatching goods.
    • Supervisors and Team Leaders: Responsible for enforcing the procedure, training their teams, and monitoring for compliance.
    • WHS Managers and Officers: Responsible for developing, implementing, and reviewing safety procedures as part of the overall WHS system. Regular reviews can be supported by a formal WHS compliance auditing process.
    • Delivery Drivers and Couriers: While often third-party, they interact with your site's procedures. Making them aware of key rules, especially for loading and unloading, is crucial. If they operate their own vehicles on site, a FREE Body Truck SOP (Safe Operating Procedure) Template can inform your site traffic management plan.

    Ultimately, anyone involved in the lifecycle of handling dry goods should be familiar with this SOP. For a wider selection of procedural documents, you can browse our complete free WHS resources library.

    Common mistakes

    Common mistakes to avoid

    • Using a generic template without customising it for site-specific equipment, materials, and layouts.
    • Failing to adequately train all relevant workers on the contents of the finalised SOP.
    • Not reviewing or updating the SOP after an incident or when a process changes.
    • Treating the SOP as a 'tick-and-flick' compliance document instead of a practical tool for daily use.

    Legal references

    Legal considerations

    The following legal requirements may be relevant to this type of work.

    • Work Health and Safety Act (Harmonised) — Provides the primary duties for protecting workers and other people from work health and safety risks.
    • Work Health and Safety Regulations (Harmonised) — Sets out requirements supporting the management of workplace hazards and risks.

    The following codes may be relevant to this type of work.

    • Managing WHS Risks Code of Practice — Provides practical guidance on identifying hazards, assessing risks and applying effective controls.
    • Work Health and Safety Consultation, Cooperation and Coordination Code of Practice — Provides practical guidance on consulting workers and coordinating with other duty holders.
    • Managing the Work Environment and Facilities Code of Practice — Provides practical guidance on safe work environments, workplace facilities and related controls.

    Did you know

    Injury Statistics

    According to Safe Work Australia, serious claims for injuries resulting from manual handling have one of the longest recovery times, with a median of 7.0 working weeks lost per claim.

    Hierarchy of Control

    An SOP is an administrative control. It's more effective to first try and eliminate the hazard (e.g., automate the task) or substitute the risk (e.g., use mechanical aids like forklifts) before relying on procedures alone.

    FAQ

    Frequently asked questions

    01What are the main hazards of handling dry goods?
    The primary hazards include musculoskeletal injuries from lifting, carrying, and repetitive tasks; exposure to airborne dust which can cause respiratory issues; and slips, trips, and falls from spills or poor housekeeping.
    02Is a Safe Operating Procedure a legal requirement in Australia?
    While the law doesn't explicitly mandate an 'SOP', it does require a PCBU to provide the necessary information, training, and instruction to protect workers. An SOP is a widely accepted method for fulfilling this duty of care for routine tasks.
    03How often should an SOP for dry goods handling be reviewed?
    An SOP should be reviewed at least annually, after any incident or near miss, when new equipment or substances are introduced, or whenever the task or work environment changes.
    04What is the difference between an SOP and a Safe Work Method Statement (SWMS)?
    An SOP is used for routine operational tasks to ensure they are performed safely and consistently. A SWMS is a specific legal requirement for 'high-risk construction work' and is more detailed in its hazard and control analysis for those specific activities.

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    How To Use It

    1. 1Download and open in Word or PDF.
    2. 2Replace the placeholders with your business details.
    3. 3Get it reviewed by a WHS specialist before rollout.
    Get a document review

    Need it customised?

    Our WHS consultants can adapt this template to your site, run a gap analysis, or audit what you already have in place.

    Book a Free Consultation WHS consulting services

    or call 1300 156 382

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