Safe Operating Procedures

    Free Safe Operating Procedure (Lift Lobby Cleaning) Template

    Download our free Safe Operating Procedure (Lift Lobby Cleaning) template.

    September 17, 20264 min read6 viewsLast reviewed September 2026Licensing terms (PDF)

    Free Safe Operating Procedure (Lift Lobby Cleaning) Template

    DOCX • 126 KB + PDF

    Updated Oct 2026

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    Free Safe Operating Procedure (Lift Lobby Cleaning) Template — document preview

    Purpose of the Free Safe Operating Procedure (Lift Lobby Cleaning) Template

    Lift lobbies are high-traffic common areas that require regular cleaning to maintain hygiene and presentation. However, these tasks introduce hazards like slips on wet floors, trips over equipment, and exposure to cleaning chemicals.

    This Free Safe Operating Procedure (Lift Lobby Cleaning) Template provides a structured framework for documenting step-by-step instructions to ensure these tasks are performed safely and consistently. Using a formal SOP helps organisations meet their WHS duties by managing foreseeable risks and providing clear guidance to workers.

    A well-defined SOP is a critical tool for risk management. It prompts consideration of specific site hazards, from public interaction to cleaning high surfaces, which may require specific equipment.

    For tasks involving work at height, even at low levels, a procedure like a step ladder SOP should also be implemented.

    Video walkthrough

    How to use the Free Safe Operating Procedure (Lift Lobby Cleaning) Template

    This Safe Operating Procedure is available as a fully editable DOCX file and a PDF for easy printing and distribution. To use it, download the document and integrate it into your safety management system.

    The most crucial step is customisation; you must adapt the content to your specific workplace environment and the tasks your team performs.

    Important Note: This document is a template only. We have developed it as a starting point, but you must customise it to reflect the specific equipment, chemicals, hazards, and control measures relevant to your worksite. You must also consult with your workers during this process.

    When customising, include details such as the specific brand and type of cleaning chemicals used (referencing their Safety Data Sheets), the makes and models of equipment like vacuums or floor polishers, and site-specific emergency contacts. A comprehensive SOP is a cornerstone of robust WHS management systems, demonstrating a commitment to proactive safety management.

    When to use it

    This SOP should be used as a primary reference document for all lift lobby cleaning activities. It serves as a training tool for new employees during their induction, ensuring they understand the approved methods and safety protocols from day one.

    It can also be used as a guide for refresher training and as a topic for discussion during toolbox talks to reinforce safe work behaviour.

    The procedure should be readily accessible to workers in the area where cleaning tasks are performed. It is a living document that forms part of a continuous improvement cycle, just as other critical procedures like a defibrillator operation SOP would be for first aid response.

    Who should use it

    This Safe Operating Procedure is intended for use by multiple roles within an organisation:

    • Cleaning Operatives: To follow as a guide for performing their duties safely and efficiently.
    • Supervisors and Team Leaders: To use as a tool for training, monitoring performance, and conducting workplace inspections.
    • Facilities and Building Managers: To ensure a consistent and safe standard of cleaning is maintained across the property.
    • WHS Managers and Officers: To use as evidence of a documented safe system of work and as a baseline for risk assessments and audits. Regular checks are essential to confirm procedures are being followed, which can be formalised through a WHS compliance auditing program.

    Key Hazards in Lift Lobby Cleaning

    While often seen as a low-risk task, cleaning lift lobbies presents several common hazards that must be controlled:

    • Slips, trips, and falls: Caused by wet floors, trailing electrical cords from vacuums, or cleaning equipment left in walkways.
    • Manual tasks: Injuries from lifting heavy buckets of water, moving furniture, or operating floor polishers with repetitive motions.
    • Hazardous chemicals: Exposure to cleaning agents through inhalation, skin contact, or splashes to the eyes.
    • Electrical hazards: Risk of electric shock from faulty equipment or using electrical appliances near water.
    • Public interface: Managing interactions with building occupants and visitors who may walk through the work area.

    For complex environments with unique risk profiles, such as those in healthcare or industrial settings, seeking external advice can help ensure all hazards are identified and adequately controlled. Engaging specialist WHS consulting services can provide clarity and expert guidance on developing your procedures.

    Explore More WHS Resources

    This document is one of many templates designed to assist Australian businesses in improving their safety practices. By establishing clear procedures for all common tasks, you create a safer and more organised workplace.

    We encourage you to explore our complete free WHS resources library for more templates, checklists, and guides to support your safety management system.

    Common mistakes

    Common mistakes to avoid

    • Failing to use "wet floor" signage, or removing it before the floor is completely dry.
    • Using incorrect dilution rates for concentrated cleaning chemicals, leading to ineffectiveness or increased risk.
    • Leaving vacuum cords or other equipment across pedestrian pathways, creating a trip hazard.
    • Not consulting with cleaning staff when developing the procedure, missing valuable practical insights.

    Legal references

    Legal considerations

    The following legal requirements may be relevant to this type of work.

    • Work Health and Safety Act (Harmonised) — Provides the primary duties for protecting workers and other people from work health and safety risks.
    • Work Health and Safety Regulations (Harmonised) — Sets out requirements supporting the management of workplace hazards and risks.

    The following codes may be relevant to this type of work.

    • Managing WHS Risks Code of Practice — Provides practical guidance on identifying hazards, assessing risks and applying effective controls.
    • Work Health and Safety Consultation, Cooperation and Coordination Code of Practice — Provides practical guidance on consulting workers and coordinating with other duty holders.
    • Managing the Work Environment and Facilities Code of Practice — Provides practical guidance on safe work environments, workplace facilities and related controls.

    Did you know

    Slips, Trips, and Falls

    Slips, trips, and falls are a leading cause of workplace injury in Australia, particularly in the cleaning and property services industries. Wet floors and trailing electrical cords are major, yet preventable, contributors.

    Chemical Safety

    All cleaning chemicals must have a corresponding Safety Data Sheet (SDS) readily available to workers. The SDS provides critical information on handling, storage, PPE, first aid, and emergency measures.

    FAQ

    Frequently asked questions

    01What should be included in a Safe Operating Procedure for cleaning?
    An SOP for cleaning should include pre-operational checks, a step-by-step guide to the task, required PPE, potential hazards (e.g., slips, chemical exposure), and emergency procedures. It must be specific to the location, equipment, and chemicals used.
    02Is a Safe Work Method Statement (SWMS) required for lift lobby cleaning?
    Lift lobby cleaning is not typically a high-risk construction activity, so a SWMS is generally not mandatory under WHS Regulations. An SOP is a best-practice tool for managing risks and outlining safe work steps for any routine task.
    03How often should an SOP for cleaning be reviewed?
    Cleaning SOPs should be reviewed periodically (e.g., annually), or whenever there is a change in process, equipment, chemicals, or legislation. They must also be reviewed after any related incident or near-miss to identify improvements.
    04Who is responsible for creating a cleaning SOP?
    The Person Conducting a Business or Undertaking (PCBU) is ultimately responsible. This duty is often delegated to a manager or supervisor, who must develop the SOP in direct consultation with the workers who perform the task.

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    How To Use It

    1. 1Download and open in Word or PDF.
    2. 2Replace the placeholders with your business details.
    3. 3Get it reviewed by a WHS specialist before rollout.
    Get a document review

    Need it customised?

    Our WHS consultants can adapt this template to your site, run a gap analysis, or audit what you already have in place.

    Book a Free Consultation WHS consulting services

    or call 1300 156 382

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