Safe Operating Procedures

    Free Safe Operating Procedure (Mast Climber) Template

    Download our free Safe Operating Procedure (Mast Climber) template.

    September 17, 20263 min read7 viewsLast reviewed September 2026Licensing terms (PDF)

    Free Safe Operating Procedure (Mast Climber) Template

    DOCX • 126 KB + PDF

    Updated Oct 2026

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    Free Safe Operating Procedure (Mast Climber) Template — document preview

    Purpose of the Free Safe Operating Procedure (Mast Climber) Template

    Operating a mast climbing work platform (MCWP) is a high-risk activity that requires clear, documented processes to manage the significant dangers involved, primarily the risk of falls from height and structural failure. This Free Safe Operating Procedure (Mast Climber) Template provides a structured starting point for your organisation to formalise the steps for the safe operation, inspection, and shutdown of this plant.

    An SOP serves as a key administrative control, translating your risk assessment findings into a practical, step-by-step guide for workers.

    A well-drafted Safe Operating Procedure is a critical component in a systematic approach to health and safety. It helps standardise work practices, ensuring every operator follows the same safety-critical steps every time.

    Using this template helps you establish a baseline for training, competency assessment, and supervision. Documenting your procedures is a fundamental part of building robust WHS management systems that actively reduce risk in the workplace.

    Video walkthrough

    How to use the Free Safe Operating Procedure (Mast Climber) Template

    This document is available as a DOCX file, which is fully editable, and a PDF for easy printing and distribution. To use it effectively, you must add details specific to your workplace and the exact model of mast climber in use.

    Generic procedures are insufficient for managing specific risks.

    Important: This is a template, not a finished document. To be effective and support your safety obligations, you must customise it.

    We've provided a structured starting point, but you need to add specific details about your site, the model of mast climber in use, your personnel, and your established emergency procedures. Consult the manufacturer's instructions, relevant Australian Standards, and your site-specific risk assessments to ensure all controls are captured.

    While this SOP is tailored for mast climbers, similar documented processes are essential for other high-risk plant commonly found on site. For example, your site may also require our FREE Telehandler SOP Template to manage the risks associated with that specific piece of equipment.

    When to use a Safe Operating Procedure

    An SOP for a mast climber should be a living document integrated into daily operations. It is not a 'set and forget' piece of paperwork.

    Use it during worker induction and training to establish safe behaviour from the outset. It should also be a key reference document for operators conducting pre-start checks, and for supervisors planning and authorising work at height.

    The procedure should be readily available at the location where the mast climber is being operated. In the event of an incident or near-miss, the SOP provides a benchmark against which actual work practices can be compared, aiding in the investigation process.

    The document should be reviewed periodically, and always after an incident, when new hazards are identified, or when the equipment or work environment changes.

    Who should use this Safe Operating Procedure

    The primary users of this SOP are the competent and authorised operators of the mast climbing work platform. They must understand and follow the specified steps for pre-start checks, safe setup, operation, and shutdown.

    Supervisors and managers are also key users, as they are responsible for ensuring the procedures are implemented, monitored, and enforced on-site.

    Persons Conducting a Business or Undertaking (PCBUs) have a duty to provide and maintain safe systems of work. Developing and implementing SOPs like this one is a practical way to fulfil that duty.

    Safety professionals can use this template as part of their toolkit for risk management and procedural development across the organisation. The effectiveness of these procedures can be verified through processes like WHS compliance auditing to ensure they are being followed correctly.

    It's important to develop tailored procedures for all types of plant and equipment, from complex machinery down to basic tools. For instance, even seemingly simple tasks like using a ladder benefit from a documented procedure, which is why we also provide resources like our FREE Step Ladder SOP Template. By standardising procedures for all tasks, you create a more consistent and predictable safety culture. You can find more templates like this in our free WHS resources library.

    Common mistakes

    Common mistakes to avoid

    • Using a generic SOP without customising it for the specific site and mast climber model.
    • Failing to properly train operators on the contents of the SOP and verify their understanding.
    • Neglecting to complete the pre-start inspections and regular maintenance checks documented in the procedure.
    • Not making the SOP easily accessible to operators and supervisors at the point of use.

    Legal references

    Legal considerations

    The following legal requirements may be relevant to this type of work.

    • Work Health and Safety Act (Harmonised) — Provides the primary duties for protecting workers and other people from work health and safety risks.
    • Work Health and Safety Regulations (Harmonised) — Sets out requirements supporting the management of workplace hazards and risks.

    The following codes may be relevant to this type of work.

    • Managing WHS Risks Code of Practice — Provides practical guidance on identifying hazards, assessing risks and applying effective controls.
    • Work Health and Safety Consultation, Cooperation and Coordination Code of Practice — Provides practical guidance on consulting workers and coordinating with other duty holders.
    • Managing the Work Environment and Facilities Code of Practice — Provides practical guidance on safe work environments, workplace facilities and related controls.

    Did you know

    Wind is a Major Hazard

    Most mast climbers have strict operational wind speed limits specified by the manufacturer. High winds can exert significant force on the platform's surface area and structure, making operation unsafe and potentially causing catastrophic failure if limits are exceeded.

    Not Just for Construction

    While common on building sites, mast climbing work platforms (MCWPs) are also used extensively for building maintenance, facade inspections, glazing, and industrial applications where temporary vertical access is needed over a large area.

    FAQ

    Frequently asked questions

    01Is a Safe Operating Procedure legally required for a mast climber?
    While the WHS Regulations may not explicitly name an 'SOP' as a requirement for all plant, PCBUs have a primary duty of care to provide safe systems of work, along with the necessary information and training. For high-risk plant like a mast climber, an SOP is a widely recognised and effective method for helping to meet these legal obligations.
    02What's the difference between a SWMS and an SOP for a mast climber?
    A Safe Work Method Statement (SWMS) is required for high-risk construction work, is job-specific, and focuses on the hazards of a particular task. An SOP is plant-specific, detailing the routine operational steps for using the machine itself. The SOP often informs the SWMS, but they are distinct documents serving different, albeit related, purposes.
    03How often should our mast climber SOP be reviewed?
    The SOP should be reviewed whenever a new hazard is identified, after any incident or near-miss, when the mast climber model or work process changes, or if consultation indicates it's no longer effective. It is also good practice to schedule regular reviews, such as annually, as part of your continuous improvement cycle.
    04Can I use this template for other types of Elevating Work Platforms (EWPs)?
    No, this template has been specifically structured for mast climbing work platforms. Other EWPs, such as scissor lifts and boom-type lifts, have different operating characteristics, controls, and risks. They require their own specific SOPs tailored to their unique design and function.

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    How To Use It

    1. 1Download and open in Word or PDF.
    2. 2Replace the placeholders with your business details.
    3. 3Get it reviewed by a WHS specialist before rollout.
    Get a document review

    Need it customised?

    Our WHS consultants can adapt this template to your site, run a gap analysis, or audit what you already have in place.

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